Team Travel Coordination & Sports Marketing Services for the fast paced world of Tournament Competition.
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If you have read this section and still have a question please Contact Us.
Travelers
Why can’t I call the hotel directly?
ALLSPORT Marketing manages our own inventory of rooms at each hotel we use through special procedures to ensure accuracy.  Front desk and reservation desk personnel cannot always see our block of rooms on their screen, nor are they accurately knowledgeable of up-to-date inventory of our group block and rates.  More often than not, the information you would get from talking to a front desk person or reservationist at a hotel will be incorrect.  Only ALLSPORT Marketing personnel know with accuracy what is happening with rooms associated with our group blocks and information regarding your personal reservation.
How do I cancel a reservation? 
To cancel a reservation, just log into your user account and make the change by filling out a cancellation form available within your user account.  This cancellation request will be logged with a date and time stamp to insure proper processing and record keeping.
How do I make a change to an existing reservation?
To change an existing reservation, just log into your user account and fill out a change form from your personal user account.  Each change request will carry a date and time stamp for proper record keeping with in our system.  Changes will be visible to you form your user account and you may always track progress of your user account in this fashion.
How do I set up accommodations for an entire group or team?
You may log into your user account and fill out the GREEN box to the right of your screen that is titled Create Group Account.  We will help you to set up accommodations for your group that you may view, manage, and book your group form one easy-to-use location, accessible through your own user account.  It’s fast, easy, and offers fantastic tools to for you to manage and oversee your group reservations as they progress.
What are “ALLSPORT Marketing Reward Points”?
ALLSPORT Marketing rewards you for every hotel room, product or service you use through our system and preferred vendors.  Because typical hotel brand rewards points are not often honored for discounted team travel or group block rooms, ALLSPORT Marketing offers you rewards for every hotel room you book through us – no matter what brand it is.  These rewards may be used to earn complimentary hotel stays, free items, or discounts on products and services offered through our system.  No matter where you stay – if you book it through us, you get rewarded.
Why do I need a user account to make hotel reservations for an event?
Your user account is FREE and will help you to manage past, current, and pending reservations.  You will have a great deal of control over everything you do through ALLSPORT Marketing, including managing a group, reviewing past reservations, retrieving lost e-confirmations, and managing your own team travel.  Your user account will also allow you to view your credits earned and reward points from one online source.
Is my personal information safe? 
Your personal information is absolutely safe at all times, and will remain confidential.  ALLSPORT Marketing takes great care to safeguard your information both online, and physically.  For more information on this subject, please review our privacy policy in detail.
What is a "Pay at Check-In Rate"?
Pay at Check-in Rates are our everyday low group rates that allow you pay for your hotel room and tax charges upon arrival to the hotel.  Guests wishing to use cash usually choose to Pay at Check-In.  The credit card you use to hold your room will NOT be charged in advance, but used only to hold and guarantee your hotel reservation.  The only time your credit card would be charged in this scenario would be if you did not properly cancel your reservation, or if you were considered a “no-show”, in which case you would be charged the equivalent of one night room and tax for not showing up for your reservation.
What is the difference between a “Pre-Paid” rate and a “Pay at Check-In Rate”? 
Pre-Paid Hotel Rates:  Pre-Paid rates are even lower than our already low “Best Pricing” rate.  This special pricing is generally a discount of between 3-5% off our lowest rate.  By choosing the “Pre-Paid” option, your credit card will be charged right away by ALLSPORT Marketing Event SuperSource.  Your credit card receipt will show a charge for your discounted pricing from Event SuperSource for your appropriate room and tax charges. When you arrive at the hotel, you just check in.  No need to give the hotel payment of any type for your room or tax – only for any incidentals you may charge to your room while staying in the hotel.  This is a great option if you would like to pay in advance for someone else’s room.  It cuts down on confusion and check-in hassles.  Our “Pre-Paid” rate option gives you a special discount rate, plus an extended cancellation window to protect you against late cancellation fees due to last minute event schedule changes and emergencies.  Should you need to cancel a pre-paid reservation, your ASM account will show a credit for the full amount due to you.
What are All Sport Marketing's Group Accomodation Fees?
Nothing – this service and the many tools we offer are absolutely FREE to teams, coaches, and organizers.  Our many sponsors that wish to capture your business, such as hotels, rental companies, municipalities, marketing companies, suppliers, and equipment companies provide us with volume based pricing, and funds to help you to find their products and services through our system.  These sponsors also agree to offer excellent service, exceptional rates, and a system that makes your event booking easy to manage and cost effective for you.  ALLSPORT marketing is the best in the event travel business, and sponsors around the country find our system to be the most effective way of providing travel teams with affordable options to enhance your travel experience and lessen the hassle involved in sporting event participation.  Hotels find our system to be the most organized and effective means of booking large groups at a savings.
Can I still use ALLSPORT Marketing to get discounted hotels if I am attending an event where the organizer already has its own hotels for the event set up?
Yes!  Reputable event organizers offer you hotel options as a convenience only, NEVER as a stipulation for participation.  ALLSPORT Marketing often arranges hotel accommodations for reputable event organizers interested in bringing you the highest quality of service and affordability, and we also work for teams attending events that may have other hotel accommodations listed.  Reputable event organizers know that team related travel is expensive, and necessary to participate in their event so they want you to receive best available pricing.   It is unlawful for an event organizer to force you to use one of their host hotels to participate in their event.  This hotel steering practice is utilized by some unscrupulous organizers to make an extra couple of bucks, but is NEVER practiced by a reputable event organizer.  Reputable event organizers cover their costs through their event entry fees that you pay to enter their competitions, not by tacking additional fees onto your hotel costs to get kick backs on your hotel stay.  The term used to describe organizer kickbacks is usually called a “Rebate”.  A true “rebate” should be paid back to the person paying for the room – that would be YOU, not your event organizer.  Should you encounter an organizer that threatens you with disqualification if you do not stay in one of their host hotels, know that this practice is not only discriminatory, but open for legal dispute.  You have the right to stay where ever you want to, at the best rate available, and to use ALLSPORT marketing to give you assurances of an excellent experience, best pricing, and rewards for your travel.
What is the difference between ALLSPORT Marketing and other travel team hotel accommodation vendors our there?
ALLSPORT Marketing is owned and operated by a former hotel insider that fully understands the hospitality industry and what it takes to get you the best pricing and the highest quality of service.  ALLSPORT Marketing believes in making your life easier, and offering you committed service.  Our staff consists of sports marketing specialists, business development specialists, hoteliers, and event planners to bring you a well rounded experience.  Our systems are designed to bring you speed, accuracy, savings, and convenience – we bring the same services to our host hotels and sponsors to keep costs manageable.  ALLSPORT Marketing offers you technology that has been customized specifically for the travel sport industry to bring you ease of use and security.  Our systems have been designed to our unique specifications, and proprietary processes.  Just compare our website and staff to any other travel team company in the market – you won’t find anything even close to what we can offer!  You will not find better web capabilities or knowledge of the industry anywhere.  Anyone can set up a simple webpage that says “fill out a form and we’ll get you hotels”.  ALLSPORT Marketing is one-of-a-kind and we work for you!  We are a reputable US based company with unmatched success in the travel sport industry and hospitality market  - with references to prove it.
Collegiate Teams
My school or athletic department requires an invoice.  How do I get one for our group hotel stay?
You may ask for an invoice when you fill out your reservation form in the provided text box, or you may email us at info@ALLSPORTmarketing.com   we’ll get your invoice ready for you right away with the hotel and rate specifications you have chosen.
Can my friends or parents also take advantage of low ALLSPORT Marketing hotel rates when they attend one of our sporting travel events? 
Yes – our special rates and online reservation system are open to the public and available to anyone attending an event.  We appreciate your recommendation to others and value your patronage.  Every new user of our system adds to the overall volume that we combine to bring you the most cost effective rates.
How do I book rooms for my whole team when each person is going to pay for their own room? 
ALLSPORT Marketing can provide your group with a private online booking area  that allows the travel organizer or coach to set up an entire group block, and then “Invite” your team members to log on to place their own reservation with your group.  Each person will place their own reservation with their own credit card in a secure process that keeps every individual reservation and financial information hidden and secure, while allowing the group organizer to see who has booked, and who is sharing rooms without gaining access to private requests or credit card information.  This group management tool is FREE, easy to use, and designed for coaches or team travel coordinators to better manage an entire group at once.  You will not find this group feature anywhere but through ALLSPORT Marketing.  This group management system is proprietary to ALLSPORT Marketing and was custom designed to our unique method of processing hotel reservations.  If your hotel rooms will be paid for by your school or club, we can arrange for each individual to place their reservation with a common payment method such as a school check or credit card.
We need to create a budget for event related travel, and we need to be able to report it to our school or club team office.  How do we do this?
Every college and university handles finances differently.  ALLSPORT Marketing can provide your team with customized budgeting and payment support options, as well as reporting functions that will help you to manage your travel budget.
    
     How can ALLSPORT Marketing help us with fundraising efforts? 
     Contact us at info@allsportmarketing.com for fundraising assistance.
Coaches
I need to hold hotel rooms for my whole team but I do not want to put up my personal credit card for everyone else on my team.  How do I set up my group? 
ALLSPORT Marketing can provide your group with a private online booking area  that allows the travel organizer or coach to set up an entire group block, and then “Invite” your team members to log on to place their own reservation with your group.  Each person will place their own reservation with their own credit card in a secure process that keeps every individual reservation and financial information hidden and secure, while allowing the group organizer to see who has booked, and who is sharing rooms without gaining access to private requests or credit card information.  This group management tool is FREE, easy to use, and designed for coaches or team travel coordinators to better manage an entire group at once.  You will not find this group feature anywhere but through ALLSPORT Marketing.  This group management system is proprietary to ALLSPORT Marketing and was custom designed to our unique method of processing hotel reservations.  If your hotel rooms will be paid for by your sponsor or team account, we can arrange for each individual to place their reservation with a common payment method such as a check or credit card.
How can I earn a complimentary room for the coach? 
ALLSPORT Marketing offers a “Coaches Club” and Reward Points for you to compile perks and complimentary rewards to offset your costs as a coach.  We know that coaching is a big job, and often done on top of your own full time job and family life.  As a reward for your hard work and commitment to your group, we offer you special rewards and privileges.
Event Organizers
How do I go about having ALLSPORT Marketing set up accommodations for my event? 
Just email us at info@ALLSPORTmarketing.com and our staff will help you to set up a hotel program that fits your event needs and requirements.  We will provide you with a custom event page that you may link directly to your own website.  Now your travel guests can make hotel reservations for your events directly from your own website!  Our services are like having your own in-house travel provider to provide your guests and event participants with great rates, and excellent service every time!
As an event organizer, can I earn perks and rewards from ALLSPORT Marketing too? 
Yes – ALLSPORT Marketing offers special options for event organizers that utilize our services to provide accommodations for their tournaments and travel events.  Contact is for more information, and info@ALLSPORTmarketing.com
Hotels
How can my hotel become an ALLSPORT Marketing preferred hotel? 
Just “recommend” your hotel through our website and we will contact you to set up your property in our online system.  We will work with you to bring more sport travelers to your hotel in a method that is both cost effective and hassle free.  We probably have travelers coming to your area regularly that you don’t even know are there.  Grab your share of the market by becoming an ALLSPORT Marketing preferred hotel.
I heard ALLSPORT Marketing was developed by a hotel insider.  Does ALLSPORT Marketing provide hotel related services and consulting? 
Yes – ALLSPORT Marketing operates a division known as Hospitality Service Consultants.  Our focus is to bring the hospitality industry products, services, and opportunity to increase the bottom line.  Not only can we help your hotel to be the best it can be, but we can provide specialized staff and sales training, secret shops, marketing services, discounts on commonly used products in the industry, and actually fill your hotel with some of our own travelers.  Most consulting firms merely show you how to get more business – we’ll not only show you how to attract more business, but actually help you to put heads in your beds.  If you are a hotel group that owns many hotels and various brands, we offer a one-stop-shop for marketing support items such as brochures, rack cards, marketing items, and customer appreciation items.  Wouldn’t it be nice to take advantage of volume pricing on items that you currently purchase through multiple brand providers?  Ask us how we can help you.
My hotel has sister properties in other areas.  Can we all work with ALLSPORT Marketing to capture more sport tourism business? 
Yes – ALLSPORT Marketing would love to work with your entire hotel group.  We currently have national relationships with most brands, but we also work with hotel companies that own and operate multiple hotels around the country or specific geographic regions.
Vendors
How do we work with ALLSPORT Marketing to bring our products and services to ALLSPORT Marketing customers?
ALLSPORT Marketing never sells or shares our customer information with outside parties; however we do offer the ability to market your products and services to our users through our company website and event packages.  ALLSPORT Marketing requires all preferred vendors to offer quality and pertinent products for our customers, and offer these products or services at a value oriented cost to our client base.  We would be please to work with you to bring special savings and high quality opportunities to our user base.  Please contact us for more information at info@ALLSPORTmarketing.com.  We look forward to hearing from you.
Municipalities
How can ALLSPORT Marketing help my local CVB to capture more of the sport tourism market? 

ALLSPORT Marketing works with local municipalities across the United States to bring sporting events and opportunities to their perspective areas.  Many municipalities are either too small to require a full time sports office, or experience budget restraints that impede the ability to effectively market their areas to the growing travel sport market.  ALLSPORT Marketing can help, and we look forward to working with you.  Contact us for more information at info@ALLSPORTmarketing.com
Our local area is routinely approached by event organizers that want lots of money to bring their sporting events to our area.  How do we compete if our area does not have the budget to pay large amounts of money for these opportunities? 
Many event organizers have discovered that local municipalities pay for business, which has created a bit of an event “monster”.  If a local municipality does not fully understand the sporting event business, they often end up paying large sums of money for events that do not produce the return on investment they were promised.  We can help you to navigate the waters of the event market, and gain opportunities that are right for your area.  Learn how to negotiate for event business, avoid costly mistakes, and gain valuable business that is right for your area.  ALLSPORT Marketing will even lend our technology to our partner municipalities to provide an online booking system that most travel sport teams already use when they travel nationwide.  We can offer you a cost effective means of tracking your local event related hotel use, sport marketing assistance, and support to build your local sport tourism success.
How do we use the ALLSPORT Marketing online booking system in our local area? 
Just contact us at info@allsportmarketing.com, or call us at (215) 953-1775.
Facilities
How can my sporting facility use ALLSPORT Marketing to provide hotel accommodations for guests that attend events at our facility?
Just contact us at info@allsportmarketing.com or call us at (215) 953-1775 for information on providing your facility with expert hotel accommodation assistance.  We will load your facility in to our online system, negotiate local hotel arrangements, and even provide your facility with a revenue opportunity.  We will then list hotel availability for each of your events and help your customers to effortlessly visit your facility for their sporting events.
Can ALLSPORT Marketing help our facility to attract more event business? 
Yes – ALLSPORT Marketing has special marketing programs specifically designed to help faculties to affordably build their event business, and to better serve their existing clientele. 
What if one of our guests is dissatisfied with their hotel stay while visiting our facility?
Just notify ALLSPORT Marketing right away.  If we booked it – we’ll make it right.  We work for you as an extension of the high quality service you already offer - if your customer is not happy, either are we.  Our job is to bring your guests the highest quality of service, affordable hotel accommodations, and an excellent travel experience.  We know that everything we do is a reflection on your business – we want your visitors to experience the best situation every time.
Can you help our facility to become more involved in our local market and to build a successful customer awareness program? 
Absolutely!  We would be pleased to help you to capture more business and build a stronger local user base.  Contact us for customized information at info@ALLSPORTmarketing.com
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  Cancel A Reservation

Our reservation cancellation policy has changed.  If you need to cancel or change a reservation, please login to your account to make the proper adjustments.

If you have a reservation created prior to March 2006, Contact Us.
Cancellation Fees may apply